Flower Delivery Castelnau Modern Slavery Statement

Our Commitment to Ethical Standards

At Flower Delivery Castelnau, we take our responsibilities as a respected Castelnau florist seriously, proudly serving local households and businesses. We recognise the threat posed by modern slavery and human trafficking in global supply chains, including sectors involved in floristry. Our organisation is committed to ensuring that no form of modern slavery, bonded labour, or human trafficking finds a place in our business or in the businesses of our partners.

Zero Tolerance Policy

We have a firm zero tolerance approach to all forms of modern slavery and human trafficking. This principle underpins all aspects of our operations, from direct hiring to third-party supplier relationships. Every member of our team, alongside our suppliers, is expected to uphold these standards rigorously. Any breach, whether actual or suspected, will lead to decisive action, including termination of supplier contracts and disciplinary action for staff members.

Supplier Due Diligence and Risk Management

Flower Delivery Castelnau relies on a trusted network of suppliers for fresh flowers, packaging materials, and logistics. We conduct strict due diligence checks before entering any business relationship, assessing each supplier’s commitment to eradicating modern slavery. This includes review of their own policies, workforce practices, and, wherever appropriate, seeking evidence of ethical accreditations. We encourage our suppliers and business partners to adopt the same high standards and regularly review their practices. Ongoing assessment helps us identify and mitigate potential risks within our supply chain, ensuring transparency and accountability throughout.

Staff Awareness and Training

Our staff are provided with clear guidance and training to help them recognise the signs of modern slavery and understand the importance of acting ethically. Training sessions are carried out on an annual basis and as part of onboarding for new team members. This training covers legal obligations, reporting procedures, and best practices for identifying and addressing possible concerns related to modern slavery. By empowering our team, we ensure the continued integrity of our business and strengthen community trust.

Reporting Channels and Whistleblowing

Flower Delivery Castelnau promotes a culture of openness where all concerns related to modern slavery can be raised, whether by employees, suppliers, or members of the public. We provide accessible reporting channels, including in-person discussion with management, to enable confidential disclosure of concerns. Every report is taken seriously and investigated thoroughly, with measures put in place to ensure there is no retaliation against whistleblowers. This helps us stop problems at the root and maintain public trust in our services.

Annual Review and Continuous Improvement

Our modern slavery statement, related policies, and due diligence processes are reviewed annually to ensure they remain effective and relevant to evolving risks. We are committed to continuous improvement, learning from industry best practices, and adapting our approach as necessary. Feedback from staff and stakeholders is welcomed and helps guide our ongoing improvements.

Responsibility as a Trusted Castelnau Florist

As a florist deeply rooted in the Castelnau community, we recognise that our customers expect not just beautiful flowers, but also ethical practices. Our commitment to transparency and accountability reflects our dedication to protecting human rights throughout our business and supply chains. By upholding these values, we reinforce the trust placed in us by local households, event organisers, and businesses. This statement demonstrates our determination to play an active role in the fight against modern slavery, upholding the highest ethical standards in all we do.